Tymely.ai is reinventing e-commerce customer support with a hybrid AI-human platform that resolves up to 80% of tickets with 99.5% accuracy, delivering massive savings and higher CSAT. Their mission: make customer support instant, cost-effective, and indistinguishable from human service.
The challenge
“Hey Mondeo - we need everything. A brand identity, a website, graphics, ROI calculator, stickers, animations, merch, and social templates. We’re going live yesterday - can you make it happen?”
Challenge accepted.
That was the ask from Tymely. We said yes. And we delivered.
“Hey Mondeo, can you turn a brilliant AI idea into a brand people actually remember?”
How We Brought It to Life
AI that feels human. Support that never sleeps.
Tymely had the tech, but they needed a brand to match: bold, clear, and unforgettable.
Here’s what we delivered:
- A bold, modern identity
- A conversion-focused website
- Custom illustrations and icons
- An interactive ROI calculator
- Stickers, merch, and event swag
- Smooth on-site animations
- Social media templates
Check out the stunning marketing assets we’ve created!
Concept & Identity
Tymely’s brand is built on speed and empathy.
We created a system that captures the precision of AI with the warmth of human support. Fast, reliable, and unmistakably approachable.
The result? A brand that feels innovative and trustworthy, but never cold or robotic.
Website Design
Tymely’s site is built for clarity and conversion.
We designed a clean, modern experience that puts the big numbers front and center: 99.5% accuracy, 70% savings, 80% ticket coverage, while guiding visitors smoothly from curiosity to trust.
A website that makes a complex AI-human product feel simple, credible, and impossible to ignore.
Graphics
We designed custom visuals that show Tymely’s hybrid model—seamless handoffs, smart integrations, and lightning-fast support. A visual language that feels modern, approachable, and instantly recognizable across every touchpoint.
Flow Chart
We built custom flowcharts that break down Tymely’s AI-human collaboration into clear, visual steps—how tickets move, when AI steps in, and where human experts add value. The result? Complex processes explained in seconds, with visuals that are as engaging as they are easy to understand.
ROI calculator
We created an interactive calculator where prospects plug in their ticket volume and costs to see instant savings with Tymely.
Sticker Design
Branded Merch
We designed branded shirts and event merch that made Tymely’s team stand out and stay memorable.
Video & Motion
Telling the story in motion.
We produced short brand videos that highlight Tymely’s AI-human model, customer wins, and key product stats.
Story Board
Every great animation starts with a plan. We sketched detailed storyboards to map Tymely’s workflows, then brought them to life with smooth motion and transitions.
Why it Worked
We Nailed This Project
Don't just take our word for it!
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Our services
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